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When you register for a webinar you will be sent an email with information on how to join the webinar.
If you click the link to join the webinar before the specified date and time you will receive a message advising it is not open yet to attendees.
5 minutes before the specified date and time you will be able to click the link and join the webinar before its scheduled start.
Once successfully connected you will be able to see the presenters screen.
At this time you may also wish to dial the phone number listed in the email and enter the Access Code.
Once your audio is successfully connected you will hear the presenter greeting people as others connect to the webinar and begin their speech.
If you have any problems connecting to the webinar or unable to connect your audio device please call the Focus support number (0800 12 00 99) immediately.
During the meeting you will have a GoToMeeting tool window where you can ask questions and close the meeting all together.

To help improve your next webinar experience, after you close the meeting window you will be asked to complete and submit an optional survey on what you thought about the webinar.
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The Smith Brothers Group who specialise in plumbing, electrical, pipeline and all trade services in Adelaide South Australia has been dealing with Rod and Focus Technology Group since 2010. Despite the "ditch" Focus are extremely responsive in further developing Timetrak and Tasktrak Professional to suit our service solution and are always professional in their approach to providing us with value added options and better solutions.
Rebecca Penny, Smith Brothers Group![]()
Focus Technology Group are an impressive team which delivers on their promises and are stand out performers in the IT Services, Software Development, Accounting Business Software sector.
Southern REAP![]()
Focus Technology Group provides support for our EXO system which we use for general ledger, stocks and payments. This has required significant customisation and refinement, in particular to accommodate payments to suppliers. We appreciate the services of Alex Ball who has always risen to the challenge of developing changes to the basic EXO package and has proven himself to be timely, accurate and very capable over a long period.
Ross M Chambers, General Manager, Provelco![]()
I have enjoyed attending the EXO User Community Workshops and find them very helpful. The group is a valuable resource that provides a great opportunity to discuss issues and solutions with other users. It is also great to learn about new products and features available, and promotes continual improvements which make our use of EXO easier and more efficient.
Graeme Laughton-Mutu, Award Plastics![]()
Focus have been superb, the attentiveness to meet our exact needs and flexibility have been second to none. The team is collaborative and extremely helpful and respond very quickly. I would have no hesitation recommending Focus.
Easy Pools![]()