Managed IT Services

Managed IT Services

Proactive IT Monitoring & Management

Get the most out of your ICT with proactive monitoring and management, so you can get on with what you do best.

As an essential part of how we look after our clients, Managed Services allows us to proactively monitor your systems remotely – changing the way we manage IT setup to a proactive managed model.

What are Managed Services?

They are the services which allow our team to consistently monitor computer environments in your company. Having this system in place, enables us to remediate problems faster which could cause computers to behave erratically such as backup failure, email not working or system updates.

In the event of a major issue, an instant alert is sent to a Focus technician who will then take action to fix the threat, failure or error. Having Managed Services in place is like having your own IT manager on site but at a fraction of the price.

Focus Support Agreements

At Focus, we don’t have standard support agreements because you don’t have a standard business. We tailor each agreement to meet the unique needs of each individual businesses requirements and service levels. Services provided by us include:

  • Preventative on-site maintenance checks at a frequency suited to your IT needs
  • Proactive monitoring
  • Remote helpdesk support
  • Hardware/ software maintenance & support
  • Centralised managed services such as patch management, software deployment, antivirus monitoring and reporting.

All Focus Support Agreements are provided at a fixed monthly fee, making it a little bit easier on your IT budget.

For high quality IT Services, Software Development, Accounting Business Software services I would highly recommend Focus Technology Group and their team who have always gone over and above to deliver me outstanding results.

Mark Lovell, Real Journeys

Thank you Focus Technology Group for great customer service and helping our business understand technology better, your team always has the answers. Big thanks to Garry, we enjoy having you in our building and the team love your input.

Awarua Synergy

Focus ensures they’re always working smarter. Their greatest contribution is in keeping Presbyterian Support Service’s current. Focus keeps us informed and advises us on what we should be considering and how to get there.

Presbyterian Support Southland

Focus Technology Group provides support for our EXO system which we use for general ledger, stocks and payments. This has required significant customisation and refinement, in particular to accommodate payments to suppliers. We appreciate the services of Alex Ball who has always risen to the challenge of developing changes to the basic EXO package and has proven himself to be timely, accurate and very capable over a long period.

Ross M Chambers, General Manager, Provelco

Focus looks after us well. They are conscious that we are a not-for-profit organisation and they consistently bring best-fit, personalised and cost effective - not cheap - solutions to the table.

Sport Southland

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