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As an essential part of how we look after our clients, Managed Services allows us to proactively monitor your systems remotely – changing the way we manage IT setup to a proactive managed model.
They are the services which allow our team to consistently monitor computer environments in your company. Having this system in place, enables us to remediate problems faster which could cause computers to behave erratically such as backup failure, email not working or system updates.
In the event of a major issue, an instant alert is sent to a Focus technician who will then take action to fix the threat, failure or error. Having Managed Services in place is like having your own IT manager on site but at a fraction of the price.
At Focus, we don’t have standard support agreements because you don’t have a standard business. We tailor each agreement to meet the unique needs of each individual businesses requirements and service levels. Services provided by us include:
All Focus Support Agreements are provided at a fixed monthly fee, making it a little bit easier on your IT budget.
For high quality IT Services, Software Development, Accounting Business Software services I would highly recommend Focus Technology Group and their team who have always gone over and above to deliver me outstanding results.Mark Lovell, Real Journeys
Thank you Focus Technology Group for great customer service and helping our business understand technology better, your team always has the answers. Big thanks to Garry, we enjoy having you in our building and the team love your input.Awarua Synergy
Focus ensures they’re always working smarter. Their greatest contribution is in keeping Presbyterian Support Service’s current. Focus keeps us informed and advises us on what we should be considering and how to get there.Presbyterian Support Southland
Focus Technology Group provides support for our EXO system which we use for general ledger, stocks and payments. This has required significant customisation and refinement, in particular to accommodate payments to suppliers. We appreciate the services of Alex Ball who has always risen to the challenge of developing changes to the basic EXO package and has proven himself to be timely, accurate and very capable over a long period.Ross M Chambers, General Manager, Provelco
Focus looks after us well. They are conscious that we are a not-for-profit organisation and they consistently bring best-fit, personalised and cost effective - not cheap - solutions to the table.Sport Southland