Towbar Express is a humble Christchurch business established in 2002, boasting over 20 years of experience providing towbar services in New Zealand. Friends Al and Clyde identified a gap in the towbar production industry, prompting the inception of Towbar Express. Over the years, their brand has expanded to include two more brands, LOCKON and MAXIM, which serve as the OE brand of towbars. They have carved out a niche in the market by maintaining a comprehensive database of towbar information for any brand and year of vehicle, giving them a significant competitive advantage. This is facilitated by their meticulous system known as the Blue Book. A customer can place an order for a towbar as early as 9:30 AM and have it manufactured, painted, fitted, or couriered overnight.
Their Needs
John Maskill, Director of Towbar expressed that they were looking for a strategic partner to help with the growth of the business.
Their biggest challenge before was making sure that all the branches had real time information to ensure they are producing the right kind of towbar for the right vehicle every time.
Managing the stock transactions, transfers, manufacture and integrating all that into something they can quickly know what position they were in.
How We Helped
With the expertise of one of our business software consultants, Graeme Laughton-Mutu, using MYOB Acumatica, he collaborated with the Towbar team and developed the best solution for their process. John and his team now know exactly what’s in each location, what they need to be built, and what needs to be transferred.
This transparency enables them to effectively manage the entire system and ensures the accuracy their work requires.
The Results
John Maskill, Director of Towbar said “FOCUS gets that we continually want to grow, continually want to change, they have the expertise to be able to interact with the different groups that we work with, on our bespoke vehicle identification system – the Blue Book. We looked for a strategic partner and I’m really pleased we made the choice to go with them.”
Summary
Learn more about Towbar’s journey towards better business results and how business software like MYOB ACUMATICA, teamed up with Focus, has helped improve their operations.
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