Overview

Edgewater Wanaka, nestled on the edge of Lake Wānaka in New Zealand, has been a serene retreat since 1986. This long-standing resort offers cozy accommodations with breathtaking lake and mountain views, a restaurant featuring seasonal, locally crafted menus, and activities like kayaking, hiking, and tennis. Its unique lakeside location provides easy access to Otago’s natural beauty.

Edgewater stands out for its commitment to sustainability, holding Toitū carbon reduce certification and participating in the SUC-free movement, as well as its strong local community support through initiatives like the ‘Love Wānaka Community Fund.’ Combining natural tranquillity, sustainability, and community engagement, Edgewater is a true gem in Otago.

Their Needs

Focus and Edgewater have been proud partners for 29 years, continually evolving together to embrace improvements across structural, operational, and technological aspects. Last year, Edgewater began renovating their suites, introducing modern upgrades such as secure card entry, demisting bathroom mirrors, enhanced air conditioning, and stronger Wi-Fi connectivity in guest rooms.

Throughout this journey, Edgewater has relied on Focus to address their technology needs, consulting with them to determine and roll out the best solutions tailored to the resorts and their guests’ requirements. This close collaboration underscores their shared commitment to delivering an exceptional guest experience.

How We Helped

When Edgewater Wanaka outlined the changes planned for their renovation and retrofitting, the Focus team fully supported their efforts, ensuring all requirements were delivered in a timely manner.

Additionally, the Focus team assisted in migrating their archives to the cloud, eliminating the need for physical storage space. By alleviating their technology concerns, Focus gave Edgewater’s team the confidence to focus on other critical aspects of the refurbishment process.

The Results

Leigh Stock, General Manager of Edgewater Wanaka Resort said, “The evolution of technology has been rapid, and to have our partnership with Focus, has certainly enabled us to keep us with that change and at times keep ahead of the curve.”

Focus provides comprehensive IT support to Leigh’s team, offering solutions in IT services, cloud computing, cybersecurity, and network management. They also mitigate risks by assessing the company’s specific needs and delivering tailored strategies.

Summary

Discover how Edgewater Wanaka Resort and Focus have partnered for 29 years to enhance operations, strengthen their collaboration, and achieve better business results together.

Get in touch with your local Focus team to find out how we can help your business

Whatever your needs are, we’re here to help.

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