Fiordland Lobster Company is a leading seafood company specialising in the harvesting, processing, and distribution of high-quality lobsters. With a strong commitment to sustainability and innovation,
Fiordland Lobster has established itself as a key player in the seafood industry, providing premium products to customers worldwide.
Their Needs
Fiordland Lobster faced several challenges with their existing system, which was outdated and inefficient.
The company needed a modern solution to streamline operations, improve data accuracy, and enhance visibility and transparency.
Key requirements included a solid platform for growth, efficient processing, and timely information delivery.
How We Helped
Focus Technology partnered with Fiordland Lobster to implement MYOB Acumatica, a modern ERP software platform.
The project involved restructuring the chart of accounts, streamlining business processes across New Zealand and Australian operations. Automation was added to areas with repeated processes, reliance on bespoke legacy software was eliminated, and modern reporting tools were utilized to enable real-time reporting and visibility of industry-specific data and important financial information efficiently.
Our team provided on-site support and training to ensure a smooth transition and successful go live.
The Results
The implementation of Acumatica has significantly improved Fiordland Lobster’s operations.
Monthly processes are now faster, data accuracy has improved, and real-time financial visibility is now a reality.
The ability to approve invoices and access reports on the go has boosted efficiency. Integration with third-party tools has further streamlined workflows, enabling the team to focus on strategic growth.
Summary
Our collaboration with Fiordland Lobster has delivered a robust, future-ready platform that supports their evolving business needs.
The new system has resolved long-standing pain points, enhanced operational efficiency, and laid the groundwork for future innovations, including AI integration. The implementation journey was a good opportunity for Fiordland lobster to review and assess their operational processes, with key users being able to understand why they do things the way they do, question if these are still valid and then adjust and adapt to how we work today with modern software.
Fiordland Lobster is now well-positioned to thrive in a dynamic and competitive industry, with a platform for growth in place.
The partnership with Focus continues to be successful and enjoyable, contributing significantly to the success of the project.
From Philip Grubb – Chief Operating Officer of Fiordland Lobster:
On the transformation and outcome: “The transition of where we’ve come from to where we are today is just, you know, awesome. We’ve got a system that’s working really well for us.”
On the unexpected value: “Some of the stuff that we didn’t know we were going to get is better than the stuff that we wanted.”
On the importance of the partnership: “If we do come to challenges, we’ve got Focus there to help support us through those and work them out.”
On the long-term impact: “We’ve positioned ourselves really well to help support some of those [future initiatives] with the fact that we had moved to Acumatica when we did.”
Now over a year into using the new system, Philip’s team at Fiordland Lobster continues to explore opportunities for improvement, especially through AI—demonstrating their commitment to innovation and adaptability.
Get in touch with your local Focus team to find out how we can help your business
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