Venturing for the first time into the ERP space, Qizzle went looking for a reputable business system that could start off by enabling in-house management of its debtors and stock control.
“We were comfortable that Exo could fill our requirements, and we were especially impressed that we were able to incorporate our special pricing policies,” Kent says. Creditor control was added later, and the company set up an e-commerce web portal to allow customers to place orders easily.
“Our processing of orders is seamless now. The customer can just place their order and if a special pricing policy applies, the system will pick it up automatically.”
Exo’s flexibility also enabled integration with third-party software applications that handle specialised stock control, CRM and dispatch functions. Order details from the website are fed directly into Exo, which automatically updates details of prices and availability.
“Through some customisation and smart algorithms within Exo, we were able to produce POs based on history and we were keeping the stock flowing in without over-ordering,” says Kent. “Meanwhile, our product range continues to grow and we’re able to handle that growth.”
At a glance, Kent can see which items of inventory need replenishment. Exo also calculates the landed costs of imported goods. Exo has boosted confidence in the integrity of Qizzle’s accounts and enabled an unprecedented depth of reporting.
“It’s really easy to extract figures,” Kent says. “One particular process related to allocating payments from debtors, which involves lots of small transactions. Using Exo has probably saved about three weeks’ work per year on just that one process.”