The current relationship began with a complete audit of the medical centre’s existing technology infrastructure.
“When Focus came on board, the local team began with a really useful audit of our hardware, connectivity, software, backups, UPS, infrastructure, internet provider, cyber security and the technology we use to communicate with primary health care organisations,” Andrew says.
“They provided a document outlining where we were, where we wanted to get to, and some of the critical things that needed to change in order to get there.”
Andrew says the Wanaka Medical directors then used the audit as a budgeting tool, creating a framework for the future by identifying the things they wanted to accomplish first, and looking into the viability of certain upgrades.
“That was a few years ago,” Andrew says. “We then got to the point where we recognised we would need new servers and an updated Practice Management System.”
Andrew says he and Focus have been working alongside the new Practice Management System provider for the last six months – a lengthy but necessary process.