Working closely with YMCA Southland’s executive management team meant Focus was able to identify pain points and create an IT road map and plan.
Understanding the five-year vision Vanessa and the team had for YMCA Southland’s operations, was an important step in establishing a plan for the organisation’s that would support them through their development.
“The initial process with Focus involved a lot of planning and development to create a tailored solution that was suitable for our organisation, and if we had any questions or problems throughout the rollout, we knew that all it took was a phone call to the Focus team for it to be managed appropriately,” says Vanessa.
Focus supplied YMCA Southland with new PC’s, monitors, SharePoint, 3CX IP telephony, security AV and firewalls and supported a shift of gym and financial management systems to cloud-based software. Clients often want to look after themselves, so Focus also held training sessions with key staff, to help them get the most out of the new system.