To support this, QAC partnered with Focus Technology in 2014. Since then, the airport has worked with the local Focus team to upgrade, develop and implement reliable and scalable IT solutions.
From a hardware perspective, Focus standardised the use of PCs across the business, and supported staff as they transitioned to the cloud-based Microsoft Office 365 suite. They also provided a server refresh – improving the airport’s technology resilience and overall functionality.
“As one of our key technology partners, the Focus team also plays an important role in managing and resolving everyday IT issues,” Wayne says. “When things need to be done, they’re very good at implementing and engineering solutions.”
“As a key partner, Focus has really risen to the on-going challenge presented by the current crisis, by recognising changes in QAC’s business and ensuring solutions are designed with both practical needs and long-term goals in mind,” says Focus account manager Karen Iremonger.
With daily and evening air services to and from Auckland, Wellington and Christchurch – as well as direct trans-Tasman services to the East Coast of Australia once international borders open – the airport needs IT support for all operating hours.