Your IT support partner

We know that not all organisations have the skills, budget or desire to have an in-house managed IT services team.

Focus Managed IT Services your fully outsourced IT team, or can act as your partner to support your in-house team.

Our Managed IT services can offer great value to your team if you tick any of these boxes:

Want to get on with running your organisation, without having to worry about your IT systems

Don’t have specific skills in-house.

Are already stretched and need to increase your resources and stay in control

Your organisation is growing and you need an extra-level of managed IT

Want extra peace-of-mind

How we help:

Service and support desks

For fast and efficient first-level support, reducing down-time for you and your team

End user support

Dedicated support specialists so you get a consistent relationship with the people who know you and your systems

Proactive support plans for your systems

Including regular maintenance, upgrades, security, trouble-shooting and monitoring

Out of hours support

A range of support options from extended business hours to 24 x 7 support

Our Managed IT Services are tailored to the needs of your organisation, meaning you get the support you need, when you need it.

Our Partners

“Having a local team who can support us around the clock is really important. Our partnership goes all the way through to strategy and planning.”

Edgewater

General Manager Catherine Bone

“.. an extremely professional and proficient team who delivered on projects on time and in budget. Focus is an ideal technology partner to grow with.”

mi-pad

TJK NZ Ltd CEO Stephen Borcoskie

“We need a technology partner who can turn up at 7pm on a Sunday night or at 6am on a Saturday morning. The Focus team always turns up on-time, when and where we need them.”

Queenstown Airport Corporation

Technology Manager Wayne Stiven.

“Focus is world-class in foreseeing tech challenges and stepping in to avoid disruption.”

Todd & Walker Law

Co-Principal Michael Walker

“The team makes an effort to try and help non-tech savvy end users understand and appreciate the how, what and why of a system or device.”

Wanaka Medical Centre

Director Dr Andrew McLeod

“Focus took a real interest in the business, which gave us the confidence that they were in it for the long term, not just a quick sale."

Qizzle

Director and General Manager, Kent Suckling

“We know that the strong relationships that we have built now will benefit us in the future – that’s the beauty of working with local providers and suppliers.”

YMCA Southland

Chief Executive, Vanessa Hughey

“It’s really a credit to Focus that we can always trust that their services and platforms will support us. …they understand that there are deadlines to meet and there is always someone available with a solution.”

Fiordland Lobster Company

Chief Financial Officer, Phillip Grubb

Talk with us to find out how our managed IT services can help your organisation - grow and stay in control with confidence, get in touch

Whatever your needs are, we’re here to help.

Our Services

ERP Systems

When organisations grow, their needs develop and change and Focus is here to help. An ERP system brings all your information into one place - giving you full control. Our team have specialist knowledge and experience in implementing ERP software solutions across many industries.

Data Backup Solutions & Disaster Recovery Planning

Ensure you have the right data backup solutions and disaster recovery planning in place. We have a range of tools and expertise to ensure you are protected, including cloud services for data backup, the ability to restore your computer systems and the retrieval of critical data.

IT Procurement

IT procurement done right can save your organisation time and money. Talk with us to get the right hardware and software for your business needs. We have partnerships with world-leading IT products and services, devices, software, licensing & warranty management and telephony.

Business Communications & Teleconferencing

We can help you stay connected with customers and with your team, whether you are based in one location, or operate in multiple locations. We offer a range of reliable and cost-effective IP phone, video and teleconferencing solutions.

IT Consulting, Strategy & Support

Focus’ IT consulting services are ideal for companies who want to take a more planned and strategic approach to their IT. We will help you plan, design and implement solutions that align your IT investment with your organisation goals.

Remote Working: Microsoft 365 Tools for Your Business

We help businesses identify and implement the right Microsoft 365 tools for their needs. Working with your local Focus team, it’s easy to migrate and set up the right Microsoft 365 tools for your business.

Cyber Security

Our cyber security services focus on three pillars: 1. Technology 2. Policies 3. People. Our team will work with you to understand the risks to your organisation, put a plan in place to manage the risks and then help you implement the plan.

Cloud Services

We provide a range of options to suit your needs - we partner with some of the biggest names in cloud services, as well as offering our own Focus Cloud service, meaning you can be confident you’re getting the best solutions for your organisation.

Focus Managed IT Services

We can be your full out-source IT team, or a partner to supplement your in-house team. Our Managed IT services are tailored to the needs of your organisation, meaning you get the support you need, when you need it.

Managed IT Services & Support