Established in 1996 and situated in Christchurch, Trends Kitchens is a privately held firm specialising in the design, fabrication, and installation of premium, bespoke kitchens and joinery for clients spanning both individuals and businesses throughout New Zealand. What sets Trends Kitchen apart from the competition is their personalised customer service, commitment to quality, and comprehensive after-sales support, which can stand by because of the experienced tradesmen and trusted suppliers.
Their Needs
Back in 2016, Trends Kitchen were using MYOB’s Account Right, but they were needing better reporting, possibly needing job costing and, due to importing more products and basic stock management.
They were also looking for a new accounting package that could integrate with their own in-house job management program.
How We Helped
According to Andrea McKeown, company administrator for Trends Kitchen “Focus listened to our requirements and recommended MYOB Advanced. We had multiple meetings for brainstorming which were followed up with Project Status Reports outlining current key activities and, if there were any issues, how they were going to be rectified before going live. These reports also had the budget value, the work in progress value and total invoiced which was great to see how spending was tracking. Focus had a team working with us, and they were all great at listening to our needs. Each of them had an area of expertise so would work with us recommending solutions and solving any issues in that area.
Moreover, we have got a much better accounting system at the recommendation of Focus, and with the functionality of Fetch we are now much more automated with less manual keying.
The Results
Andrea McKeown: “We were very impressed with the Focus team collaboration resulting in a great roll out of MYOB Advanced, any issues were dealt with quickly. Once MYOB Advanced was implemented, we took some time to become more familiar with it, then after a few years we added the Fixed Asset’s Module which has been great for managing the depreciation. Also, in mid-2022, we had the opportunity to implement Fetch to automate our accounts payable processing. This took a while due to us having many suppliers, Anne was with us every step of the way and the outcome has been very beneficial to us with much less manual keying. Focus is very responsive with us; they do seek to find the best solution for our business. The team at Focus are knowledgeable, very obliging and are customer focused, we highly recommend.
Thank you to the Focus team for helping us to get where we are today”.
Here are some of the comments from end users regarding the improvements provided by Focus:
- “Information is readily available with less manual keying, fantastic outcome!”
- “They have worked with us to streamline our accounting system bringing us into the future and saving us a lot of time”.
Summary
As Trends Kitchens continues to seek ways to improve efficiencies and achieve better business outcomes, the next stage involves integrating purchase orders into their in-house job management program for importation into MYOB Advanced. These and many other improvements are being implemented to benefit Trends Kitchens’ clients.
Trends Kitchens is a prominent kitchen design and manufacturing company in New Zealand, renowned for its quality, innovative designs, and customization options.