VoIP – what is it? And how can it benefit your business?

Not only is this kind of telephony simple to install and manage, but it also enables you to take your extension anywhere – you are no longer constrained to your desk. Roam freely and work anywhere that life takes you.

Traditional PBXs are difficult to scale, and it can be quite a costly exercise to increase the number of extensions you have or you could simply run out of ports. VoIP allows you to add extensions, lines, or features when you need them and remove them when you don’t – it just makes life that little bit easier. So let us tell you all about the key benefits of cloud telephony:

VoIP requires little technical know-how, offering a high advantage over traditional telephone systems. No longer do businesses need separate cabling for traditional telephone systems, cutting down on clutter. The scalability of VoIP makes it simple to add new features and extensions with minimal hassle, and as the transfer of voice to digital signals occurs using software rather than hardware, it makes it easier to alter and maintain your system.

Internet telephony does more than just reduce costs, it also enables the user to integrate software programs, such as e-mail, e-fax and remote conferencing over the Internet via the telephone. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations anywhere that offers an Internet connection. This high level of mobility assists staff who are always on the move, or those who are required to travel.

This technology can increase the overall productivity of businesses by allowing staff to multi-task with little interruption. As it is a more cost effective option, businesses are able to allocate funds that are generally spent on traditional phone costs to other areas of the business. Why not make the most of the other many features such as being able to attach documents, conduct virtual meetings, and share data over video conferencing.

We have seen the ramifications of leaving your business on a phone system that is too small or too old for your company. With VoIP, it is such a simple process to add extensions, to scale up and down, depending on your business needs, and we have seen the cost and flexibility benefits of running your phones through the Internet.

Of course, it always double check with your IT provider before changing anything to do with your phone system or anything to do with your IT system for that matter, just to make sure everything you are doing is correct. So contact us with your questions today and we will ensure you have the best telephony solution for your business.