Growth continues for local IT services company, Focus Technology
We are pleased to welcome Brendon McDermott into the newly created role as General Manager, based in Invercargill....
Sometimes Creditor Invoice numbers are very long, and when creating a credit note the system will add a ‘CR’ to the beginning of the original invoice number on the credit note. Sometimes, this pushes the number of characters for the invoice number over the system’s limit of 20.
This can be easily remedied!
Once you have tried to save and got the pop up:
Click ‘OK’ and go back into the credit note. Within the ‘Invoice no’ textbox and remove the last two characters:
Then finish processing the credit note as per normal procedure and it will save successfully.
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.